Frequently Asked Questions (FAQs)
1. What should children wear to Bubble Boots parties?
Children should wear comfortable clothing, preferably with legs covered to avoid friction burns. Long sleeve tops are recommended for Nerf parties. Please avoid expensive clothing, as we cannot guarantee it will not get damaged during the activities.
2. When can I access the party room for food?
The food room hire is usually booked for £14 for 45 minutes (this is included in our prices). Your food room booking starts at the time your food room is booked. Most centres allow you to set up 15 minutes before your party activity ends, although this may vary depending on other bookings. To be sure, we recommend contacting the centre the day before or on the morning of your party. If you require extra time for set-up, there is an additional charge of £45 per hour, subject to availability. Sometimes the centres are able to allow earlier access for free, but this is not guaranteed.
4. What are the food areas like?
The food room at The Lakeside Centre & The Parks can hold up to around 30 children seated, and up to 40 not seated. The food area at Hadrian Leisure Centre is part of the main school dining hall, they are 2 areas, separated by tables/chairs and there could be another party booking on the other side the same time as your booking. Hadrian can hold up to around 45 children, seated. This is subject to availability.
3. When does my balance become payable?
The balance for the party is due either in cash on the day of the event, before the event begins, or up to two days prior via bank transfer.
4. What sweets do the children receive?
Each child will receive a small packet of Haribo sweets as part of the party package. We do aim to have vegetarian options, this is subject to availability. Please advise us if you would like all vegetarian sweets within 3 days of your event.
5. Can you arrange the food for me?
Yes, we can arrange food for the party, which should be requested at the time of booking. The cost for food will need to be paid with the deposit. Alternatively, you can contact the Cafe Cart at The Lakeside Centre at 07769505168, where food starts from £4 per child. You may also consider Rock n Rolls, which offers a buffet for £3.50 per child. They can be reached at 07491577408. At all Leisure Centres you can also bring your own. Please note that that you cannot organise or bring your own food at Blue Flames, you need to book theirs.
6. Should I tell guests to come early?
For Nerf parties, we recommend that guests arrive 5 minutes before the party start time so we can go over the rules and ensure all children are ready for the activities.
7. What if more children are coming than 30?
If you expect more than 30 children, please inform us as soon as possible, as the inflatables have a safe capacity limit. Additional charges apply for extra children, and please note that The Lakeside Centre can usually accommodate up to 32 children in the food room with tables and chairs for sitting, however, you can have more children in the room but you must book buffet style food where children can line up, get food, then sit around the food room, either on chairs (provided) or on mats. You will need to let us know at least 2 weeks prior.
Extra Available:
- Bouncy Castle: £60
- Bouncy Target Goal: £50
- Additional Obstacle Course: £110
- Up to 5 Extra Children for Inflatable Parties: £100 (Includes extra bouncy castle)
- Up to 5/10 Extra Children for Nerf: £50/110
- Up to 10 Extra Children for Inflatable Parties: £185 (includes an obstacle course)
- Extra 30 Minutes of Play: £150
- 40cm Cute Build-a-Bear Activity Station: £14.99 per child
- Crafts Station: £4.99 per child
- T-Shirt Designing Station: £7.99 per child
- Shiny Face Stickers: £1.99 per child
- Soft Play: £55
- 30 Minutes Glow in the Dark Disco (subject to venue availability): £200 for up to 25 children (includes UV gear hire and glow sticks)
Bubble Boots Parties – Terms and Conditions for Parents
Welcome to Bubble Boots Parties! We’re thrilled you’ve chosen us to host a fun and exciting event for your child. To ensure that everything runs smoothly, please take a moment to read and understand the following terms and conditions. By booking a party with us, you agree to the terms set out below.
1. Behaviour Policy
- No bullying or disruptive behaviour will be tolerated during any party activities. We aim to provide a fun and positive experience for all children. If a child is involved in bullying or disruptive behaviour, parents will be contacted and must be ‘on call’ if we need to address the issue. If the behaviour continues, parents may be required to collect their child immediately. No refund will be given.
2. Inflatables & Risk Acknowledgement
- We use safe, secure inflatables and ensure that mats are in place to minimise risks. However, please be aware that injuries, although rare, may still occur. By booking a party with us, you acknowledge that the child will be participating in activities involving inflatables at their own risk.
3. Nerf Activities
- During Nerf-related activities, children will be provided with secure, wrap-around goggles for safety. While we take every precaution, it’s important for parents to understand that children may still get shot with foam Nerf bullets. By booking a Nerf party, you accept the risk associated with these activities. If children do not listen to the rules given to them regarding wearing goggles at all times and get injured, we cannot be held responsible. As the party organiser, it is your responsibility to ensure all children wear goggles at all times, or ensure all parents stay during your event to supervise their children.
4. Sports Activities
- Our party package may include various sports activities such as football, dodgeball, and tag. As with any physical activity, there is an inherent risk of injury. We will take all necessary safety precautions, but parents should accept the possibility of minor injuries occurring.
5. Health, Fitness & SEN
- Parents must ensure that their child is physically fit and healthy to participate in all activities. By booking a party, parents confirm that their child is capable of engaging in physical activities, including inflatables, Nerf games, and sports.
- SEN children are always welcome and we do have both personal and professional experience. However, this is dependent on the level of needs required, we are not liable for accidents if the rules are not followed. We do not offer 1:1 services, parents of SEN children must closely accompany their child constantly.
- Our parties are run at centres that may also have other entertainment companies operating on the other side of the hall at the same time as your party. These parties may be loud. You do have an option, subject to availability, to book out the other part of the hall for an extra £40ph to avoid this.
- It is your responsibility to tell us of any special requests relating to SEND.
- Please get in touch for more info.
6. Health & Safety Procedures
- We take health and safety very seriously. Our Managers are trained in first aid, and we ensure all activities are risk-assessed to minimise accidents. However, please understand that some risks cannot be fully avoided, and parents are asked to acknowledge these inherent risks. We are not responsible for any injuries that occur due to children not listening to the rules. Ensuring children are following rules is the parents responsibility, so we advise that you insist on all parents staying during your party to supervise their child/children.
7. Bad Behaviour Policy
- Any failure to follow instructions or bad behaviour will result in the child being removed from the activities. If misbehaviour continues, parents may be asked to collect the child. This ensures that all children can enjoy a safe and enjoyable experience in line with our safeguarding policies. No refund will be given.
8. Personal Belongings
- Bubble Boots Parties is not responsible for any damage or loss to clothing or personal items (such as clothing, accessories, toys, or gadgets) brought to the party. We strongly recommend that children do not wear expensive clothing or bring valuable items to the event.
9. Risk Assessments & Insurance
- Detailed risk assessments are available upon request. We hold £5 million public liability insurance, which covers any unforeseen incidents that may occur during the party.
10. Photography & Data Protection
- Photos and videos may be taken during the party activities, this is usually only to provide to the parent who’s party it is. If you do not wish your child to be included in any photos or videos, please let us know in advance. We adhere to a strict data protection policy and take all necessary steps to protect the privacy of the children in our care. Any photos shared online will generally have children’s faces blurred for added privacy.
11. Party Organiser’s Responsibility
- The party organiser (usually the parent or guardian) is ultimately responsible for ensuring that all children at the party follow the rules and behave appropriately. While our staff supervise and assist with the activities, the organiser should be prepared to help any children who need support or sustain injuries. The party organiser must also ensure that children abide by the rules, particularly if any parents are not present at the event.
By booking your child’s party with us, you are agreeing to these terms and conditions. If you have any questions or concerns, don’t hesitate to get in touch. We look forward to helping you create a memorable and fun experience at Bubble Boots Parties!